The Hospitality sector has its own particular risk profile and in this section you will see a number of our suggested areas of guidance, the majority of which will be relevant to you if you are working in this sector. Our definition of hospitality brings in hotels, restaurants and pubs. We hope this is a useful library of information for you.
For several years the insurance market has been offering reducing premiums for most pubs, restaurants or hotel companies who have a good claims experience. This is a cycle which is coming under pressure now that the return on insurer investments as well as the investments themselves are shrinking.
The important thing for you all to do now is to develop a comprehensive risk management programme to protect your business. This means effectively identifying all potential threats and establishing procedures/policies to mitigate or avoid their potential impacts. This website provides guidance on this subject but please feel free to contact us if you would like some assistance.
The effective management of health and safety is a key focus in preventing accidents and ill health at work. The focus of these efforts will be on catering/bar staff and housekeeping where between them the majority of incidents will arise.
Good practice includes:
Preparing a clear health and safety policy which covers the selection of people, equipment and materials, the way in which certain work activities are to be done and what is required in order to do it safely
Appoint a competent member of staff to manage the Health and Safety policy
Training staff properly in safe working practices
Monitoring and reviewing working practices
Effectively communicating food safety with all those involved in catering
Effectively managing the investigation of all health, safety and environment accidents and incidents arising from business activities
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